As of June 19, 2023, Momentum's new address is #132 6325 Gateway Blvd Edmonton, AB T6H 5H6

Confidentiality Policy

When you come to this service, what you and the therapist talk about is private and confidential to this agency. The therapist cannot, and will not, freely share any information about you to others outside this agency. This means that only with your written permission could Momentum Counselling release information about you to anyone else. There are exceptions, required by law, where information may be given out without your consent. These include:

  • Cases of suspected or reported child abuse or neglect will be reported to Children’s Services.
  • When a client shares information regarding serious harm to self (suicide) or to someone else (homicide).
  • A subpoena or summons is served by the courts.
  • When a person arrives under the influence of alcohol or drugs and insists on driving, the police will be notified if alternate arrangements are refused.
  •  A medical emergency.

MOMENTUM WALK-IN COUNSELLING COVID-19 RESPONSE

NEW! IN-PERSON APPOINTMENTS AS WELL AS ONLINE APPOINTMENTS AVAILABLE!

With the health, safety and comfort of our clients and team members being our first priority, we are transitioning to in-person counselling on Tuesdays and Thursdays by appointment only, beginning April 1st. We will continue to offer all of our services virtually as well. When booking your preferred method, please watch for ‘in person’ or ‘virtual’ offerings in the schedule.

Should you have any questions please email info@walkinedmonton.org or call us at 780 757-0900.

If you require immediate assistance please contact the Distress Line at 780-482-4357, Access 24/7 at 780-424-2424 or 911.